Implement a Customer Loyalty Program for Your Restaurant

How do you increase customer loyalty in restaurants and cafés? It’s tough! But it’s much easier and more cost-effective to convince existing customers to return than find a new ones. These are some of the time tested customer retention strategies for restaurants:

Great food and an intriguing menu

Gracious, timely service that gets remembered

Unique and consistent vibe and ambiance

Easy reservations systems

A reason for customers to remember you (a signature dish, a comped dessert, a memorable name, a surprising design feature)

These days, however, those strategies are table stakes. You need a rewards program to transform one-time diners into loyal customers and even brand advocates. While the exact strategies depend on your restaurant and clientele, we believe Oracle’s CrowdTwist is the best loyalty program software. It’s flexible enough for restaurants of every shape and size, and it easily connects to SevenRooms web reservations systems.

CrowdTwist is a cloud-based customer loyalty and engagement platform that helps restaurants like yours develop and manage customized loyalty and rewards programs. It offers a comprehensive suite of tools designed to engage your customers across touchpoints, allowing restaurants like your to reward customers for actions beyond just having dinner. These actions can include social media engagement, writing reviews, and more.

You’ll be able to collect valuable customer data and insights. Later, you can use the data to personalize marketing efforts and improve customer experiences. CrowdTwist will help you build stronger relationships with customers, increase customer lifetime value, and differentiate yourself in the market.

CrowdTwist loyalty programs can include:

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  Omnichannel Engagement

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  Customizable Rewards

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  Data Analytics and Insights

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  Gamification

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  Integration Capabilities